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Mian Budulla

Head of Infrastructure | IT Operations & Security Leader

Port Louis, Mauritius· +230 5710 4087· mianbudulla@protonmail.com· blog.moebius01.cc
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Professional Profile

Infrastructure and IT operations leader with 9+ years of experience architecting, securing, and scaling enterprise environments across cloud and on-premise. Proven track record overseeing end-to-end infrastructure lifecycles — from Linux/Windows server administration, virtualization, and networking to security hardening, patch management, backup & recovery, and disaster recovery readiness. Skilled at leading L2/L3 operations, defining governance standards, driving cloud adoption and automation, and aligning infrastructure roadmaps with business priorities. Hands-on technical depth combined with cross-functional leadership, vendor management, and ITIL-aligned service delivery.

Core Competencies

  • Microsoft Azure (hybrid + on-prem) 4y
  • Proxmox / VMware ESXi / Hyper-V 5y
  • Linux & Windows server administration 9y
  • Security hardening & vulnerability mgmt 5y
  • Networking: TCP/IP, firewalls, VPN 7y
  • Terraform / Ansible / Docker / K8s 3y
  • Ollama / vLLM / OpenWebUI / MCP 1y
  • Microsoft 365: Exchange, SharePoint, Intune, AD 6y
  • PowerShell / Python / Bash automation 8y
  • Backup, DR & business continuity 6y
  • L2/L3 ops, incident & change mgmt 6y
  • ITIL service mgmt, Jira & Confluence 5y
  • Vendor mgmt, procurement & stakeholder comms 4y
  • Frontend/backend dev (TS, React, Node, Python) 4y

Professional Experience

  1. Security Engineer / IT Operations & AI Infrastructure Lead

    ELCA · Saint Pierre, Mauritius · 2024 – Present

    • Lead enterprise infrastructure operations across ELCA Cloud and on-premise environments, ensuring high availability, performance, scalability, and reliability of business-critical systems.infraleadership
    • Drive security engineering across preprod and production: design and execute security patching cycles, system hardening, vulnerability remediation, and access control reviews aligned to internal policies and compliance standards.security
    • Manage Linux server administration, application deployment pipelines, and lifecycle management of core infrastructure services with continuous workflow optimization via Jira and Confluence.infradevops
    • Architect end-to-end AI infrastructure for on-premise and cloud deployments — covering compute, networking, storage, and security layers — enabling secure, scalable model hosting and integration with internal platforms.aiinfra
    • Oversee L2/L3 technical support, incident response, and operational escalations; act as technical authority for cross-team troubleshooting and root-cause analysis.leadershipinfra
    • Define and enforce operational standards, change management practices, and service reliability metrics across the infrastructure stack.leadership
    • Partner with project stakeholders to align infrastructure capabilities with delivery roadmaps and business priorities.leadership

  2. System & Network Administrator

    Aerow ECM World · Grand Bay, Mauritius · 2023 – 2024

    • Managed full IT service lifecycle: system administration, network configuration, security operations, and VMware ESXi virtualization across the organization.infra
    • Administered Microsoft Azure cloud environments — identity, networking, resource governance, cost optimization — alongside on-prem workloads.cloud
    • Designed and operated backup and disaster-recovery strategies; implemented automation via PowerShell and Bash to streamline recurring operations.devopsinfra
    • Delivered L2/L3 technical support, hardened systems against vulnerabilities, and maintained firewall and access control configurations.security

  3. Senior Support Engineer – CDGS

    Alludo · Germany / Mauritius (remote) · 2022 – 2023

    • Provided senior-level technical expertise and advanced problem resolution for enterprise customers across multiple geographies.leadership
    • Led and mentored support team members, drove continuous-improvement initiatives, and standardized troubleshooting playbooks to raise first-contact resolution.leadership
    • Collaborated with engineering and product teams to escalate, reproduce, and resolve complex production issues, ensuring high customer satisfaction.leadership

  4. IT Support Technician

    Unicancer · Paris, France · 2020 – 2022

    • Delivered front-line and second-line IT support to clinical and administrative users across a major healthcare organization.leadership
    • Handled incident management, problem resolution, hardware/software deployment, and end-user training in a high-availability environment.infra
    • Maintained Active Directory user lifecycle, Microsoft 365 services, and endpoint management while ensuring compliance with internal IT policies.cloud

Education

  • BSc (Hons) Cybersecurity — University of Mauritius 2025 – 2026
  • Diploma GMSI – IT Management & Systems Engineering — CESI Nanterre, France 2020 – 2022
  • Computer Science Degree (Year 2) — Université de La Réunion, France 2017 – 2019
  • Computer Science Degree (Year 1) — Universiti Utara Malaysia 2016 – 2017
  • Cambridge Higher School Certificate — ICC, Mauritius 2013 – 2014

Certifications & Professional Development

  • Microsoft Azure Fundamentals — AZ-900
  • ITIL Foundation Certificate
  • French Language Diploma — DELF B2
  • Computer and Internet Certificate (C2i — Level 1)
  • Universal ICT Education Programme
  • Leadership Seminar — Bradford, UK
  • First Aid Certificate (22 missions completed)

Languages

  • EnglishFluent
  • FrenchFluent
  • UrduNative